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The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
HCM issue 7 2015
Our panel of experts discuss the latest innovations designed to make it easier for members to spend money at their gym
HCM issue 7 2016
Signing up members, giving great customer service and driving retention
are key to a successful health club business. Ivan Stevenson explains
how DFC can drive this process to underpin success
HCM issue 6 2019
Staying in touch with lapsed members can reboot engagement and ultimately participation, but how can operators navigate the hurdles of GDPR?
HCM issue 9 2023
The problem of customers not returning within a year of their
first visit is being addressed by a new tool designed to
improve client retention for health, wellness and beauty
businesses.
product innovation •
19 Sep 2014
The new SMS circuit system from NessFit is
based around a set of 10 stations to work the
whole body from a natural standing position.
product innovation •
13 Apr 2011
For years it's been possible to book hotels and trains via smartphones, but not fitness classes. Kath Hudson examines how technology is enabling clubs to finally catch up
HCM issue 4 2013
When it comes to keeping your brand front of
mind, while increasing loyalty and repeat business,
Core by Premier Software (Core) has it covered.
product innovation •
03 Oct 2017
Staying connected to members is essential during closures. Software companies tell us how they’re helping clubs to engage
HCM issue 4 2020
Ez-Book by Ez-Systems has signed a deal with Greens which will see the integrated bookings and membership system installed in all 15 Greens health club sites.
product innovation •
12 Nov 2007
Management software company Ez-Systems has signed a deal with Ezypay of Australia to provide a combined fitness management and direct debit solution in both Australia and New Zealand.
product innovation •
07 Jul 2008
Legend Club Management Systems and 10 Squared
are pleased to announce the latest innovation in kiosk
design and technology.
product innovation •
13 Mar 2018
Wellness resource management software provider Book4Time has announced a new partnership
with CardConnect.
product innovation •
01 May 2019
If locker key management takes up a great deal of
time at your gym or fitness club, it may be time to
switch to keyless entry. KitLock is a digital access
solution that uses a four-digit code to secure and
open lockers, cabinets and enclosures.
product innovation •
23 Feb 2016
A marketing campaign targeting mobile phone users with location-based messages and offering them a free two-day pass to the nearest Fitness First has resulted in 1,100 people signing up as new members.
news •
06 Jul 2011
Customer experience management software providers,
The Retention People have rebranded as TRP;
launching their fresh new visual identity across
software, website and brand collateral.
product innovation •
24 Jul 2017
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
When it comes to improving operations and
member experience, Gantner’s NFC Club
Management system offers a modular, easy-to-
expand solution that’s entirely one-of-a-kind.
product innovation •
09 Mar 2017
Recurring payments platform GoCardless has become the Direct Debit provider for both 1610
Active and King’s Sport Gyms.
product innovation •
08 Nov 2018
New research suggests that combined
Indian yoga and aerobic exercise is
significantly better at reducing heart
disease risk than either exercise alone
HCM issue 11 2017
Leisure Marketing Solutions supported the launch of the new Results Health Club in Alton, Hampshire, recently and met and exceeded their target in the seven week pre-launch period.
product innovation •
18 Sep 2007
Businesses in the fitness sector have a lot to gain by tapping into the full potential of online mobile and cashless payment systems
HCM issue 7 2017
Harlands Group is a membership management service for health and fitness operators, which
interacts
directly with members to effectively manage membership payments.
product innovation •
11 Nov 2019
GoCardless has built a formidable reputation for its direct debit services
with clients like The Financial Times. Now it's available for health clubs
HCM issue 8 2018
When YMCA Black Country Group needed a new management solution, switching to Xplor Gym was stress-free with big benefits
HCM issue 3 2023
Open Banking is here, and the competition and market authorities say it will drive competition
and innovation in retail banking.
product innovation •
25 Jul 2018
SportSoft, supplier of leisure management
systems, has installed its products for a growing gym
group.
product innovation •
19 Sep 2013
Transaction Services Group (TSG) has announced that DFC
managing director Lynn Young is to retire at the end of
March. She has held the position for 27 years.
product innovation •
30 Jan 2015
Gymophobics, the express circuit concept, is due to expand with another 30 sites planned for England and Scotland.
news •
19 Apr 2007
A new digital fitness platform looks to offer fitness instructors, coaches and influencers a regular
income stream by providing them with subscribers and a dedicated "fan base".
news •
03 Jul 2021
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
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There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
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While British adults are the most active they’ve been in a decade, health inequalities remain ...
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Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
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Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
HCM promotional features
Sponsored
“No matter how many gyms we open, Perfect Gym can support our growth”
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM magazine
HCM People
Dr Jonathan Leary
Founder, Remedy Place“It was as though the whole world woke up at the same time”
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
HCM People
Cristiano Ronaldo
Footballer and entrepreneur“Taking care of your physical and mental health is essential for a fulfilling life”
HCM magazine
Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Featured supplier news
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set
against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Company profiles
Study Active is a UK leading provider of health & fitness qualifications including Gym Instructing ...
Company profiles
Keepme is the industry innovator delivering AI-integrated sales and membership solutions to fitness operators globally....
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
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23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
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REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
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